Technology Business Analyst.
This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.
About the organisation.
Our client is a leading global professional services firm operating at the intersection of finance and technology. They provide high-impact consulting and advisory solutions to a diverse range of international clients. The firm is known for its collaborative culture, commitment to innovation, and focus on delivering data-driven business outcomes.
About the role.
We are seeking a highly skilled Technology Business Analyst to bridge the gap between complex business requirements and technical solutions. You will work in a hybrid environment in Bengaluru, collaborating with stakeholders to drive product enhancements and deliver high-quality, insight-led outcomes. This role involves deep engagement with backend systems and microservices architecture to solve intricate business challenges.
What you will do.
- Gather, analyze, and document business requirements for complex technical systems.
- Translate business needs into clear functional specifications, user stories, and acceptance criteria.
- Perform detailed data analysis, root cause analysis, and impact assessments to support strategic decision-making.
- Engage directly with customers as a consulting partner to propose and validate optimal solutions.
- Conduct workshops and stakeholder discussions to drive project clarity and alignment.
- Collaborate with engineering teams to implement solutions within a microservices architecture.
- Support the end-to-end project lifecycle from initial requirement gathering to deployment and UAT.
- Participate actively in Agile and SAFe ceremonies to ensure continuous delivery.
What you bring.
- 6–9 years of experience in a Business Analyst or similar consulting role.
- Strong expertise in requirement analysis and solution management.
- Proven experience working with REST APIs and backend applications.
- Solid understanding of microservices architecture.
- Proficiency in SQL and experience with Swagger for API documentation.
- Strong analytical skills with the ability to perform data-driven root cause analysis.
- Excellent communication and stakeholder management skills.
- Experience working within Agile or SAFe frameworks.
- Prior experience in the airline or travel domain is highly desirable.
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