Vice President - Site Reliability Engineering.
This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.
About the organisation.
Our client is a leading global financial services group with an extensive international network. They are committed to delivering high-quality solutions across global markets and maintain a robust, technology-driven infrastructure to support their diverse business operations.
About the role.
This role is a strategic leadership position focused on shaping the Site Reliability Engineering function within the organization. You will lead efforts to modernize operational practices, drive automation, and ensure the high availability and reliability of critical enterprise-grade production systems in a hybrid work environment.
What you will do.
- Define, drive, and implement the overarching SRE strategy across the organization
- Promote an automate-first culture to reduce operational toil and improve system efficiency
- Develop and implement Service Level Objectives (SLOs) and manage error budgets for critical services
- Design and implement comprehensive monitoring and observability strategies using modern tooling
- Lead architectural reviews with a focus on system reliability and scalability
- Conduct capacity planning and chaos engineering exercises to proactively identify system weaknesses
- Drive continuous improvement initiatives based on incident post-mortems and production support processes
- Contribute to the optimization of test and deployment processes to ensure reliability
What you bring.
- 13–18 years of professional experience in technology, with at least 5 years specifically in SRE roles
- Deep expertise in SRE principles, including SLOs, error budgets, and observability
- Extensive experience with Infrastructure as Code (IaC) and configuration management tools like Ansible, Chef, or Puppet
- Strong proficiency in modern observability stacks including OpenTelemetry, Prometheus, and Grafana
- Hands-on experience with public or private cloud platforms
- Solid understanding of GitOps methodologies and enterprise software development lifecycles
- Proven ability to lead technical teams and evangelize reliability engineering best practices
- Bachelor’s degree in Computer Science, Information Systems, or a related field
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