OPEN ROLE — VIA SYMPHONI HR

Senior Business Analyst.

PuneHybridPosted 2026-09-24

This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.

About the organisation.

Our client is a prominent global software provider specializing in innovative digital solutions for the insurance industry. They are recognized for their cutting-edge technology platforms that empower insurers to modernize their operations and accelerate digital transformation. With a focus on scalability and efficiency, they support a diverse range of global clients in navigating complex market demands.

About the role.

We are seeking a Senior Business Analyst to join our client's team in Pune. In this hybrid role, you will act as a bridge between business stakeholders and technical teams, translating complex operational needs into functional system specifications. You will play a pivotal role in product configuration, gap analysis, and ensuring the successful delivery of high-quality software solutions.

What you will do.

  • Lead workshops and discussions with business users to capture and document functional and non-functional requirements.
  • Translate operational requirements into clear functional use cases and detailed business processes.
  • Perform comprehensive gap analysis to identify system enhancements and propose effective solutions.
  • Configure product specifications within the application engine to meet specific business objectives.
  • Liaise with development and testing teams to ensure accurate implementation of system specifications.
  • Facilitate User Acceptance Testing (UAT) and assist in the creation of robust test plans.
  • Analyze data relationships and dependencies to map future system requirements.
  • Mentor and train junior consultants and business analysts to foster team growth and technical excellence.

What you bring.

  • Proven experience as a Business Analyst within the software or insurance technology sector.
  • Strong expertise in requirements gathering, gap analysis, and functional use case documentation.
  • Proficiency in stakeholder management with the ability to communicate complex technical concepts to non-technical users.
  • Hands-on experience with product configuration and system specification design.
  • Solid understanding of data analysis and process mapping techniques.
  • Experience in facilitating UAT and coordinating with cross-functional development teams.
  • Excellent mentoring and leadership skills to guide team members.
  • Ability to work effectively in a hybrid work environment.
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