Business Analyst.
This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.
About the organisation.
A leading global financial services organisation with a strong presence in retail, digital and corporate banking. The company serves millions of customers worldwide and is investing heavily in modern digital platforms, payments and data-driven products. Its culture emphasises integrity, service, excellence and a relentless drive to innovate responsibly within a highly regulated environment.
About the role.
This Assistant Vice President level Business Analyst role bridges the gap between business stakeholders and software engineering teams within a banking environment. You will translate business needs into detailed technical requirements, support agile delivery teams, and ensure solutions align with business objectives, regulatory requirements and customer expectations. The role also carries leadership responsibility, guiding collaborative assignments, influencing decisions and strengthening controls and governance.
What you will do.
- Analyse banking products and processes across retail and digital banking, payments and cards, lending, savings and current accounts, and customer onboarding and KYC.
- Translate business requirements into detailed technical specifications, user stories, acceptance criteria and data models.
- Work closely with software engineers throughout the SDLC, participating in sprint planning, backlog refinement, reviews and retrospectives.
- Prioritise and manage product backlogs in collaboration with Product Owners and provide requirement clarifications to development teams.
- Perform data analysis and validation using SQL and reporting tools, and support data migration initiatives and the creation of KPIs and dashboards.
- Read and translate Open API/Swagger specifications and UCRs to define and document API and integration requirements across the full lifecycle.
- Ensure solutions comply with banking regulations, risk controls, security requirements and internal governance standards.
- Lead collaborative assignments and guide team members, setting objectives, coaching colleagues and influencing stakeholders to achieve outcomes.
- Identify risks, develop policies and procedures in support of the control and governance agenda, and communicate complex information to diverse audiences.
What you bring.
- 9 to 15.9 years of experience as a Business Analyst or in a comparable role within banking or financial services.
- Strong understanding of SDLC, Agile, Scrum and DevOps practices, with hands-on exposure to Jira, Confluence and AWS.
- Solid knowledge of core banking systems, financial products and services, and retail, digital, payments and card processing.
- Working knowledge of KYC, AML compliance, risk and regulatory requirements.
- Proficiency in SQL and data analysis, with an understanding of API and integration concepts (REST, JSON, XML).
- Experience in process mapping, gap analysis and stakeholder management.
- Understanding of software engineering concepts and system architecture.
- Excellent communication, facilitation and negotiation skills, with the ability to work with both technical and non-technical stakeholders.
- Strong analytical, problem-solving and attention-to-detail capabilities with the ability to manage multiple priorities.
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