Product Owner.
This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.
About the organisation.
Our client is a leading global financial services organisation with a long-standing presence in banking and a rapidly expanding digital footprint. They serve millions of customers across retail, card and payments businesses, and are investing heavily in modern technology to redefine how people bank. The culture emphasises integrity, service, excellence and a relentless focus on customer outcomes.
About the role.
As a Product Owner at Assistant Vice President level, you will shape the vision and roadmap for a digital banking product area, ensuring the right things are built to meet customer, business and regulatory needs. You will act as the primary bridge between business stakeholders and engineering delivery teams, translating complex API and system requirements into clear, actionable user stories. This is a hybrid role based in Bengaluru, offering the chance to influence strategy and lead cross-functional teams through significant digital transformation.
What you will do.
- Define and communicate a clear product vision and roadmap aligned with business goals and customer needs
- Create, refine and prioritise the product backlog, balancing desirability, viability and feasibility
- Write clear user stories and detailed acceptance criteria, including data models, from Open API/Swagger specs and UCRs
- Lead and participate in Agile ceremonies including sprint planning, stand-ups, sprint reviews and retrospectives
- Act as the voice of the customer by gathering feedback and monitoring KPIs to iterate on the product
- Review and accept delivered work against acceptance criteria to ensure business value is realised
- Collaborate with engineering, architecture and third parties across the full API and integration lifecycle
- Identify, mitigate and escalate product risks in alignment with control and governance functions
- Coach and influence stakeholders to drive decisions and achieve outcomes
What you bring.
- 9–16 years of experience in product ownership, business analysis or digital product delivery within financial services
- Strong understanding of SDLC, Agile, Scrum and DevOps practices
- Understanding of software engineering concepts and system architecture
- Hands-on experience with tools such as Jira, Confluence, and cloud platforms such as AWS
- Experience with API integration and the ability to read and translate Open API/Swagger specs into requirements
- Proven experience in process mapping, gap analysis and stakeholder management
- Knowledge of retail and digital banking, payments and card processing, KYC/AML compliance and core banking systems
- Strong analytical, problem-solving, communication and negotiation skills, with the ability to work with technical and non-technical stakeholders
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