Corporate Banking Operations Analyst.
This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.
About the organisation.
Our client is a leading global financial services institution with a strong presence in the corporate banking sector. They are committed to operational excellence and providing seamless service to a diverse portfolio of corporate clients. The organization fosters a dynamic, collaborative culture that values precision, efficiency, and professional growth.
About the role.
We are seeking a detail-oriented Corporate Banking Operations Analyst to join a high-performing operations team in Gurugram. This role involves managing end-to-end corporate banking processes, ensuring high standards of accuracy in client lifecycle management and account maintenance. You will work in a hybrid environment, collaborating with internal stakeholders to resolve operational bottlenecks and deliver exceptional service.
What you will do.
- Execute end-to-end corporate banking operational tasks including annual client reviews and KYC refresh cycles.
- Manage complex account servicing activities such as pricing reviews and fee updates.
- Oversee comprehensive complaints management to ensure timely resolution.
- Maintain high standards of accuracy while navigating between various operational workflows and banking products.
- Collaborate with internal stakeholders to resolve process bottlenecks.
- Ensure the timely completion and quality of all client-facing documentation.
What you bring.
- Bachelor’s degree in Finance, Business Administration, Commerce, or a related field.
- 2–4 years of professional experience in Banking Operations, specifically within Corporate Banking.
- Demonstrated expertise in handling end-to-end client lifecycle processes and account maintenance.
- Advanced proficiency in MS Excel, MS Word, and MS PowerPoint.
- Strong analytical skills with the ability to interpret banking data and regulatory requirements.
- Familiarity with banking software platforms and automated workflow management tools.
- Proven ability to switch between multiple operational processes without compromising quality.
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