M365 Engineer.
This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.
About the organisation.
Our client is a leading global consulting firm known for delivering large-scale technology and business transformation programmes across multiple industries. They operate at significant scale with a strong focus on digital workplace and infrastructure services. The culture emphasises technical excellence, collaboration, and continuous learning.
About the role.
The M365 Engineer will support the IT Workplace Microsoft 365 skill set alongside Active Directory, Citrix, SCCM and Intune, delivering services in line with agreed Service Levels. The role involves resolving incidents and completing tasks within SLA, and engaging with customers in technical meetings on IT infrastructure workplace services. This is a Work From Office position based in Pune.
What you will do.
- Support and administer Microsoft 365 services including Exchange Online, Exchange On-Premises, SharePoint, OneDrive and MS Teams
- Manage and maintain Active Directory, ADFS and AADC identity and directory services
- Support Citrix, SCCM and Intune for endpoint and application management
- Ensure tasks and incidents are completed and resolved within agreed SLAs
- Manage DNS, file and print services and TrendMicro antivirus within the workplace environment
- Support Azure-related workplace components as part of the IT workplace scope
- Participate in customer meetings to discuss technical aspects of IT infrastructure workplace services
- Prepare and maintain service reports and incident documentation
What you bring.
- 5 to 8 years of experience in IT workplace or Microsoft 365 engineering
- Hands-on expertise in Microsoft 365, Exchange Online and Exchange On-Premises
- Strong working knowledge of SharePoint and OneDrive
- Experience with Active Directory, Citrix, SCCM and Intune
- Familiarity with ADFS, AADC, DNS and Azure
- Understanding of IT service management and SLA-driven support
- Strong communication skills for customer-facing technical discussions
Other open roles.
DevOps & Cloud Migration Engineer — Bengaluru · Hybrid
Corporate Strategy – Business Resilience Associate — Mumbai · Hybrid
Associate Principal - Information Security — Bengaluru · On-site