Site Reliability Engineer.
This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.
About the organisation.
Our client is a leading global computer software company with a strong presence across multiple markets. They build technology solutions that power business operations at scale for enterprises worldwide. The organization fosters a collaborative, engineering-driven culture that values reliability, continuous improvement and ownership.
About the role.
The Site Reliability Engineer will design, build and maintain the infrastructure and deployment pipelines that keep mission-critical applications running reliably on AWS. The role combines infrastructure-as-code, CI/CD automation and production support, ensuring smooth releases and fast resolution of issues. You will work within a hybrid deployment model and contribute to monitoring, observability and incident response across environments.
What you will do.
- Develop, maintain and modify Terraform code for AWS infrastructure and services.
- Build and support CI/CD pipelines using Jenkins and AWS CodePipeline.
- Manage application and infrastructure deployments across multiple environments.
- Provide L2 production support, including monitoring, incident management, troubleshooting and root cause analysis.
- Resolve production issues and make required code changes in supporting services.
- Monitor application and infrastructure health using Amazon CloudWatch, Dynatrace and Splunk.
- Support a hybrid deployment model where applications run on AWS while execution remains in a partner environment.
- Provide coverage during the assigned shift aligned to US and Vancouver business hours.
What you bring.
- 3 to 5 years of hands-on experience in DevOps, SRE or cloud infrastructure roles.
- Strong experience with Terraform, Jenkins and AWS CodePipeline, including creating and modifying infrastructure code.
- Hands-on experience with AWS services including Amazon EKS, EC2, RDS, S3, VPC, API Gateway, ElastiCache and OpenSearch Service.
- Experience with Amazon CloudWatch, Dynatrace and Splunk for monitoring and observability.
- Experience in production monitoring, deployment support, incident management, troubleshooting and root cause analysis.
- Bachelor's degree in IT, Computer Engineering or a similar field.
- Ability to work in a hybrid model and comfortably support assigned shift hours.
Other open roles.
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