Adobe Campaign Manager.
This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.
About the organisation.
We are representing a leading global computer software organization known for its innovative digital solutions. The company operates at a significant scale, fostering a culture of technical excellence and continuous professional growth for its employees.
About the role.
We are seeking an experienced Adobe Campaign Manager to lead end-to-end campaign operations and delivery. This role is ideal for a professional who combines deep Adobe Campaign expertise with team leadership, stakeholder management, and a passion for delivering high-quality, data-driven customer communications across multiple channels.
What you will do.
- Manage end-to-end Adobe Campaign v8 operations, including planning, execution, monitoring, and reporting across Email, SMS, and Direct Mail.
- Lead and mentor a team of campaign developers and specialists, ensuring adherence to timelines and quality standards.
- Partner with cross-functional stakeholders to translate campaign objectives into executable technical requirements.
- Establish and enforce campaign governance, operating procedures, SLAs, and quality control workflows.
- Oversee audience segmentation, personalization, and multi-channel journey execution.
- Provide functional and technical oversight for integrations with AEP RTCDP, Adobe Analytics, Adobe Target, and CRM platforms.
- Monitor campaign performance and operational KPIs to drive continuous improvement and corrective actions.
- Ensure strict compliance with global data privacy regulations and email marketing best practices.
What you bring.
- 5+ years of experience with Adobe Campaign v8, including campaign operations and delivery management.
- Proven experience leading campaign delivery teams and managing complex workloads.
- Strong understanding of email marketing, CRM systems, and customer journey orchestration.
- Adobe Certified Expert in Adobe Campaign is highly preferred.
- Proficiency in SQL, JavaScript, XML, HTML, and CSS.
- Experience with integrations using APIs, batch interfaces, and SFTP.
- Working knowledge of Adobe Experience Cloud products including AEP RTCDP, Adobe Analytics, and Adobe Target.
- Strong understanding of data privacy standards such as GDPR, CCPA, and CAN-SPAM.
- Excellent stakeholder management and communication skills.
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