Hightouch Architect / Subject Matter Expert.
This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.
About the organisation.
Our client is a leading global technology and data services company operating in the computer software sector. They serve enterprise customers worldwide with large-scale data, analytics and digital engagement solutions. The organisation is known for a collaborative, innovation-driven culture that values technical depth and client partnership.
About the role.
We are looking for an experienced Hightouch Architect / Subject Matter Expert to design and lead enterprise-scale customer data solutions. The role centres on Composable CDP, Reverse ETL and warehouse-native data activation, working across modern cloud data platforms. You will act as a technical authority, guiding architecture decisions and client-facing solution design.
What you will do.
- Design and implement end-to-end Hightouch / Composable CDP architectures.
- Build scalable Reverse ETL and warehouse-native activation solutions.
- Design Customer 360 models, audiences, identity resolution and segmentation strategies.
- Configure Hightouch models, audiences, Customer Studio, syncs, destinations and scheduling.
- Integrate customer data with MarTech platforms such as Braze, Salesforce, Iterable, Meta Ads and Google Ads.
- Lead CDP implementations and migrations from platforms such as Segment, mParticle, Treasure Data, Salesforce Data Cloud, Adobe RTCDP or Amperity.
- Establish data governance, security, monitoring, CI/CD and integration standards.
- Lead architecture discussions, technical delivery, client conversations and solution design.
What you bring.
- 7–12 years of overall experience, with 3+ years in Hightouch / Reverse ETL / Composable CDP.
- Strong hands-on expertise in Hightouch or a comparable Reverse ETL platform.
- Experience with CDP, Customer 360, identity resolution, audience activation and customer data modelling.
- Strong experience with Snowflake, Databricks, BigQuery or Redshift.
- Strong SQL and dbt experience.
- Experience integrating with Braze, Salesforce, Iterable, Meta, Google Ads or similar MarTech platforms.
- Knowledge of REST APIs, JSON, webhooks, Git, Terraform and CI/CD.
- Strong architecture, client-facing and stakeholder-management skills.
- Bachelor's or Master's degree in Computer Science, Engineering, Data Science, IT, Marketing Technology or a related field.
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