Lead Quality Engineer.
This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.
About the organisation.
Our client is a leading global banking and financial services organisation with a strong presence across multiple markets. They serve a broad base of retail, commercial and institutional customers with a focus on reliable, secure and regulated digital services. The culture emphasises operational excellence, continuous improvement and responsible innovation in technology delivery.
About the role.
This is a thought-leadership role focused on defining and evolving quality strategy across the client's delivery platforms. Rather than managing a large team, the Lead Quality Engineer will improve existing QA processes, strengthen test automation and provide clear release-readiness visibility to stakeholders. The position is based in Mumbai and operates in a Work From Office mode.
What you will do.
- Define and maintain the overall test strategy covering automated, manual, functional, integration, regression, end-to-end, performance, resilience and UAT testing.
- Establish quality standards, controls and reporting mechanisms to ensure release readiness and risk visibility.
- Lead the design, development and maintenance of test automation frameworks across API, integration and UI layers.
- Integrate automated testing into CI/CD pipelines and promote quality engineering best practices.
- Evaluate and leverage AI-assisted testing tools to improve coverage, defect detection and productivity.
- Create and manage test plans, test cases, scenarios and execution schedules.
- Manage the defect lifecycle, ensuring issues are logged, prioritised, tracked and resolved.
- Provide quality reporting and release sign-off recommendations, highlighting risks and outstanding defects.
- Collaborate with Product Managers, Engineers, Business Analysts and Operations teams to improve product quality and testability.
What you bring.
- Strong background in software testing, quality engineering and test automation.
- Ability to define and implement test strategies across platforms.
- Experience with test automation, API testing and CI/CD practices.
- Experience with Azure DevOps, Azure Pipelines and modern quality engineering tooling.
- Agile delivery experience.
- Typically 8–12 years of relevant experience.
- Desirable: banking, payments or transaction-processing experience.
- Desirable: hands-on experience with Playwright, xUnit/NUnit, C#/.NET, TypeScript, REST and SOAP services, SQL, NoSQL or Cosmos DB.
- Desirable: experience with AI-assisted testing tools and performance testing tools such as K6 or JMeter.
- Desirable: ISTQB or ISEB certification.
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