Quality Manager – Plastic & Paper Packaging.
This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.
About the organisation.
A fast-growing packaging manufacturer serving a diverse base of FMCG and industrial customers with flexible and paper-based packaging solutions. The organisation is known for its focus on process excellence, food-safe production standards and a culture of continuous improvement.
About the role.
The Quality Manager will lead quality assurance and control for the plastic and paper packaging division, ensuring products and processes meet customer, regulatory and certification requirements. The role owns the quality management system end to end, drives root cause problem solving and leads a team of quality professionals. This is a hands-on leadership position with direct impact on customer satisfaction and operational cost.
What you will do.
- Own and maintain the quality management system in line with ISO 9001 and applicable packaging and food-safety standards.
- Oversee process quality for extrusion blown film, bag making and flexographic printing operations.
- Lead root cause analysis and CAPA for internal non-conformances and customer complaints.
- Apply SPC and process capability studies (Cp, Cpk) to monitor and improve critical process parameters.
- Plan and conduct internal, customer and third-party audits and manage follow-up actions to closure.
- Manage supplier quality, including incoming inspection, supplier audits and PPAP / first article approvals.
- Drive Cost of Poor Quality (COPQ) reduction initiatives using DMAIC, FMEA and 7 QC tools.
- Ensure compliance with social compliance and environmental, health and safety requirements.
- Lead, coach and develop the quality team and monitor key quality KPIs.
What you bring.
- 7–10 years of experience in quality management within plastic, flexible packaging or paper converting manufacturing.
- Strong working knowledge of ISO 9001, ISO 15378, ISO 14001 and ISO 45001.
- Hands-on experience with FSSC 22000, HACCP or BRCGS Packaging certification and audits.
- Proficiency in SPC, FMEA, DMAIC, Pareto analysis and RCA/CAPA methodologies.
- Experience with BSCI, SEDEX or SMETA social compliance audits.
- Proven people leadership skills with experience managing quality teams.
- Familiarity with quality management software or ERP systems.
- Relevant engineering or science degree; Six Sigma or auditor certification is an advantage.
Other open roles.
Technical Delivery Manager — Pune · Hybrid
Assistant Manager - Protective Coatings Sales - Odisha — Bhubaneswar · On-site
Senior Cloud DevOps Architect — Gurugram · Hybrid