Production Stability Engineer.
This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.
About the organisation.
Our client is a leading financial services organisation in the banking sector, operating at significant global scale. They are known for a strong commitment to reliability, risk management and operational excellence across their technology platforms. The culture emphasises collaboration, continuous improvement and engineering rigour.
About the role.
The Production Stability Engineer ensures that critical banking applications remain available, performant and resilient in a live production environment. You will own incident response, investigate complex issues through root-cause analysis, and build monitoring and automation that prevent problems before they affect users. The role sits at the intersection of software engineering, site reliability and risk-aware operations.
What you will do.
- Lead the response to production incidents, coordinating triage, mitigation and communication until service is restored.
- Perform root-cause analysis on outages and recurring defects, and drive corrective and preventive actions.
- Troubleshoot application issues across the stack using logs, metrics, traces and database queries.
- Design, build and maintain monitoring dashboards and alerting to detect anomalies early.
- Develop Python-based automation to reduce manual operational work and improve system reliability.
- Analyse application performance, identify bottlenecks and recommend optimisations.
- Apply DevOps and SRE practices such as runbooks, SLOs, capacity planning and post-incident reviews.
- Partner with development, infrastructure and risk teams to improve stability and compliance with regulatory requirements.
What you bring.
- 5+ years of experience in production support, SRE, DevOps or application engineering roles.
- Strong proficiency in Python is mandatory.
- Proven experience in production incident management and root-cause analysis.
- Solid skills in application troubleshooting and system monitoring.
- Working knowledge of SQL for data investigation and analysis.
- Hands-on experience with observability tools and performance analysis techniques.
- Familiarity with automation and DevOps/SRE practices.
- Understanding of global markets and regulatory risk concepts is an advantage.
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