ServiceNow & App Engine Developer.
This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.
About the organisation.
Our client is a leading global provider of computer software and digital solutions. They are known for driving operational excellence and innovation for a diverse range of enterprise clients through advanced technology and process transformation.
About the role.
We are seeking a highly skilled ServiceNow & App Engine Developer to lead the design, architecture, and implementation of custom applications and workflows. In this role, you will act as a technical architect, collaborating with stakeholders to drive service desk enablement and enhance business processes through robust, scalable ServiceNow solutions.
What you will do.
- Lead the end-to-end lifecycle of custom and scoped applications using ServiceNow App Engine and Studio.
- Architect and implement complex workflows, UI/UX enhancements, and service request forms to optimize business operations.
- Develop and maintain seamless integrations with third-party systems using REST, SOAP, and ServiceNow APIs.
- Drive the Service Desk enablement roadmap, managing scoping, delivery, and adoption across the organization.
- Automate routine tasks using scripting and standard platform functionality to improve operational efficiency.
- Collaborate with executive stakeholders to articulate technical solutions and ensure alignment with business goals.
What you bring.
- 6 to 8 years of hands-on technical experience in ServiceNow development and custom application architecture.
- Deep expertise in ServiceNow Studio, Flow Designer, Service Portal, and App Engine.
- Strong understanding of ITSM, IT Service Portal, Asset Management, and Workplace Service Delivery modules.
- Advanced skills in JavaScript, HTML, CSS, and database management within the ServiceNow ecosystem.
- Proven experience working within Agile/Scrum and Waterfall SDLC models.
- Bachelor’s degree in Computer Science, MCA, BE, or a related technical field.
- Proficiency in delivery tools including MS Project, Excel, and PowerPoint.
- ServiceNow Certified Application Developer (CAD) or other relevant platform certifications are highly preferred.
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