Lead Engineer - Salesforce Marketing Cloud.
This mandate is run by SYMPHONI HR, a Mumbai-based executive search firm, est. 2003. Applications are email-verified and reach the search team running the role — confidentially, always.
About the organisation.
Our client is a leading global computer software organization known for driving digital transformation and innovation. They foster a collaborative, high-performance culture that empowers professionals to solve complex technical challenges for a diverse range of enterprise clients.
About the role.
We are seeking a seasoned Lead Engineer to design, develop, and support scalable customer engagement solutions within the Salesforce ecosystem. You will own end-to-end marketing technology pipelines, providing subject matter expertise across Marketing Cloud and Data Cloud to deliver high-impact, customer-centric programs.
What you will do.
- Design and maintain complex solutions across Journey Builder, Automation Studio, Contact Builder, Email Studio, and Mobile Studio.
- Develop dynamic personalization and customer experiences using AMPscript, SSJS, HTML, CSS, and JavaScript.
- Manage Data Cloud ingestion, harmonization, identity resolution, and audience activation processes.
- Architect and optimize data extensions, customer data models, and segmentation frameworks.
- Develop and optimize advanced SQL queries for reporting and large-scale data transformation.
- Implement robust integrations between Salesforce platforms and enterprise systems using REST and SOAP APIs.
- Provide technical leadership during discovery, solution design, and deployment phases.
- Establish development standards, conduct code reviews, and mentor junior engineering team members.
What you bring.
- 6+ years of hands-on experience with Salesforce Marketing Cloud Engagement and Advanced.
- Proven expertise in Salesforce Data Cloud, including Data Streams, DMOs, and Calculated Insights.
- Advanced proficiency in AMPscript, SSJS, JavaScript, and SQL.
- Strong experience with API integrations (REST/SOAP) and enterprise data architecture.
- Experience with Salesforce Sales Cloud, Service Cloud, or Loyalty Management is highly preferred.
- Familiarity with Einstein, Agentforce, and CI/CD release management practices.
- Relevant certifications including Salesforce Marketing Cloud Developer, Data Cloud Consultant, or Marketing Cloud Consultant.
- Strong troubleshooting skills with the ability to lead complex technical workstreams independently.
Other open roles.
Product Owner — Bengaluru · On-site
Deputy Manager - Human Resources — Bharuch · On-site
Data Engineer — Mumbai · Hybrid